Arnaud Bamvens Hospitality Report
Subscribe to my blog
Get new content straight to your inbox.
Did you like one of the articles? Do you want to go further? Browse the website from the home page for more information.
articles already published…
Manage an effective brainstorming meeting
A problem to solve in a company or in a group? A desire to do things differently and better than before? A desire to find new areas of development, avenues to explore for new activities ? You want to work in a group with your colleagues on a subject and brainstorming could help you do…
Choose your CRM wisely! Advice and recommendations for making the right choice
A customer relationship management tool must make it possible to centralize and analyze customer data to increase customer satisfaction and retain them.
QR code, good reasons to use it !
QR Code understand how it works and how to use at its best !
Set up cooptation, a solution to improve your recruitment process !
Are you involved in recruiting new talent for your company and looking for new sources of recruitment? Consider cooptation !
AI in Tourism, Hospitality, Catering and Leisure, a (r)evolution underway
Artificial Intelligence (AI) now offers this ability to analyze in ultra detail, to model and take advantage of data by implementing optimized predictive algorithms. How can we use it in our businesses and make the most of it?
Understand, recruit and integrate Generation Z into our jobs!
How to develop the attractiveness of your company to younger generations and especially Generation Z to attract them and retain them? Knowing the characteristics of the generations and understanding them to adapt and adapt our companies are one of the keys to the success of managers. The biggest challenge today is to make the different…
4 ways to use customer reviews
Overview of this important lever of reputation on the Internet and how to use customer reviews.
Hospitality industry and Tourism: How to attract new employees?
The tourism sector has difficulty recruiting or can no longer find candidates. Here are some ideas and recommendations so that our companies take up this challenge and turn all their efforts towards their employees as they have been able to do with their customers.
Underground tourism – The incredible journey full of emotions: The Padirac cave
To visit underground, one of the most beautiful places on earth // The Padirac gulf in Occitanie !
How to motivate your teams? 75 ideas and small, simple actions that really motivate!
The reopening of restaurants, bars and more generally places open to the public is excellent news. You have to be ready, but above all, for the hotel and catering trades, you will have to work hard to get your business back on track and above all, continue to build loyalty among your teams! Once again,…
Building your restaurant menu // the simple rules to follow for a menu that sells !
According to Auguste Escoffier, “composing a menu is one of the most difficult aspects of being a restaurateur; you have to find the right balance between the products available, the specialties for which the establishment is renowned, the essential renewal and the customer’s good pleasure (large or light meals, traditional or original)”. The card is…
The 10 key factors of defeat in war according to Sun Tzu and the parallel in the company
It is always interesting to come back to the Sun Tzu’s principles which are still so relevant today. The lessons we can learn from it in the business world help us understand the reasons for our dysfunctions in order to make the right decisions and improve. Here are these 10 principles and their parallel in…
Why and how to hire a consultant ?
As consulting firms develop and new structures arrive on the market, requests are pouring in from independent owners or investors who sometimes feel helpless when it comes to issues to resolve, business challenges to take up or management to strengthen. Discover the important points to select the partner who will accompany your project from the…
Sustainable development: What actions to put in place in tourist structures ?
The sustainable development of our tourism businesses, whether we are hosting or catering or even welcoming visitors, has become a major focus and a commitment to participate in the global effort. I offer you through this article a simple tool to organize your company in the sustainable development of its activities. Through a report from…
Rediscovering the sense of service: 18-step action plan.
Reopening after this incredible period of restriction and confinement brings new challenges for hotel operators, restaurateurs and tourist structures. The sense of service is an art that is worked on and delivered every day by motivated teams focused on customer expectations. Providing unforgettable experiences to its customers requires a sense of service developed by its…
Relaunch your establishment, its destination and stand out after the summer of 2021!
While France is preparing to reopen places open to the public, other countries have already paved the way for the revival of #tourism and #hospitality. All cards are reshuffled for #destinations. If the summer tourist season 2021, after a long period of restrictions, is going to take off very strongly and all of a sudden…
Personalize the guest experience according to nationalities!
The quality of welcoming, information and services delivered for customers and visitors to tourist destinations is a major issue in terms of loyalty and reputation. This is even truer in the face of the difficulties encountered by the hotel, restaurant and tourism industry in 2021.Getting to know and understand better the visitors to the destination,…
Wine tourism // Develop an attractive and profitable offer that will win the loyalty of your consumers !
One of the tourism activities revolves around vines and grapes. Today #oenotourism is a real tourism sector with its codes, its customers and a dynamic of growth. The market is still developing rapidly and, depending on your region, initiatives are developing to enhance the natural, human, technical and cultural factors of a wine-growing area. You…
Hospitality – Tourism // Taking up a position: the first 100 days of integration to be successful!
As a new role emerges for you, it’s time to prepare and anticipate your arrival. To put the odds on your side and ensure the success of your first few months, you need to focus on the right priorities. Executives, managers, executives in the hotel industry, catering, leisure and tourism // Here are advices and…
How to develop an #inspiring business vision?
In these uncertain and turbulent times, we must make decisions quickly on the front lines. But to help these actions on the ground, everyone must have a clear idea of what the company is trying to achieve. The leader, the owner, the manager must : Develop and live a business vision that gives #responsibilities. Effective…
Define your brand book to ensure the success of your restaurant or bar
Defining your restaurant concept to meet the guests’ expectations and ensure the success of its project now requires a clear, precise and simple definition of all marketing concepts. Here are some recommendations on the content of a #brand-book or #brand-manual so as not to forget anything in the definition of its point of sale. What’s…
Is it too late to launch your Blog?
The best time to get started was 20 years ago, the second best time is today and now! So why, in the #hotel and #restaurant sector, we don’t go further in the transmission of content for our customers? Did we really understand the stakes ? #Digital is at the heart of any company’s strategies. But…
The opening checklist of a hotel resort
Getting into an opening is an exciting adventure. For this to run smoothly, you need method and precision while keeping in mind that the days are numbered. Stick to your schedule. Following a list of tasks to be respected is essential, you must do them all AND in order. Teamwork is essential for coordination. To…
How to conduct a good market research?
Deciding on its positioning, its identity or simply reviewing the image of its property, we must all go through the market study and be attentive to what is happening. Here are already some recommendations on the content of a #market study to get the most out of it. What is the ideal plan? The result…
Example of hotel positioning #Lifestyle
The inspiration of the Lifestyle Hotel This type of hotel business tries to meet consumers’ needs for #innovation and #personalization by focusing on # user-friendliness, accessibility of #technology, #emotion and #polyvalence.In fact, we want the guest to recognize their own lifestyle. Lifstyle Hotel trends Traveling is no longer exceptional, and people often travel for business…
Examples of financial presentations of a business plan
Getting into a project, taking over a business, reviewing your business model, inevitably involves measuring and costing your business. Although tedious, the costed business plan is crucial in a project stage. In this article, I offer you some models and tools to present your business plan in a concise way. The figures in themselves that…
Choosing a Spa brand partner
Is there an interest in joining up with a partner to manage your Spa ? The growing number of products on the market is forcing professionals to differentiate themselves. But then do you have to be different at all costs to please? And above all, how to stand out? If innovation and originality attract, we…
“Engineering menu” method for your restaurant
Menu Engineering consists of a marketing approach to make the best decisions on its selling prices, the content of the plate and its cost prices. To make the best decisions on prices, we must understand: customer demand (sales), the distribution of dishes (the sales proportions of each dish) and the profitability of each dish (its…
Build a win-win restaurant partnership. Concepts that can restart very quickly!
The resumption of our food & beverage activities, especially for hotel, will require a real differentiation. The development of strong partnerships to stand out is an opportunity to unite and restart stronger. Choosing to work with a partner, a brand, a Chef, requires reflection in line with his vision and objectives to be achieved. The…
Summary of a Sales Action Plan
Tips for planning your sales action plan The sales action plan, to be effective, concise and clear, must follow a simple presentation model. In addition to the content that must be worked on, I suggest here a framework to follow to prepare your action plan effectively. Sales Action Plan // Each year, it is crucial…
(Re)Start // New #services #products #concepts to develop for your property!
How hoteliers are adapting their offers to relaunch their activities ? In this period of pandemic where the whole world is slowing down, the hospitality industry must also reinvent itself and offer new services to its guests to relaunch activities but also to respond to new expectations or emerging trends. There is no lack of…
In-house training: a wonderful tool !
While the teams return to their hotel or integrate a new structure for the season or permanently, training is essential and necessary to prepare for operations but above all to ensure that everyone is ready. In addition to the various training courses that can be provided by organizations outside the company on different subjects within…
Beyond the organizational chart, find flexibility by empowering teams!
The business organization chart needs to be reviewed. In these increasingly destabilizing times, #chao is the norm! To survive, there is an even higher priority than the pursuit of excellence: the flexibility of teams who can and should use chaos as a source of competitive advantage. Here are the recommendations for acquiring flexibility and adapting…
We will never forget 2020 !
This year 2020 will have deeply shaked us and our lives have been completely changed. A3amvens Hôtel Management report provides you with a # retrospective in 45 dates of this extraordinary year seen by the foreign press. Thanks to “Courrier International”, and its journalists, for compiling and translating, each week, articles from more than 1500…
Happiness Management // What if we finally talk about it ?
Today, one of our challenges is to prepare for our reopening or more simply to relaunch our sales activities to win back our customers, our priority markets which will respond in the short term initially. But for that, we need the teams ! Recruiting teams, integrating and the return of employees to the professional environment…
- January 2024
- September 2023
- November 2022
- October 2022
- March 2022
- December 2021
- November 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
Hope you find interest in this blog. Designed for you, for us, in order to exchange our ideas, the objective is to bring new perspectives to our jobs. After this unprecedented 2020 sanitary crisis we are all in the same boat // markets to win back – teams to rebuild – resources to optimize.
